The article „Faultlines, Familiarity, Communication: Predictors and Moderators of Team Success in Escape Rooms” by Rebeka O. Szabó, Federico Battison and Júlia Koltai has been published in Small Group Research.
Available online here:
Szabó, R. O., Battiston, F., & Koltai, J. (2023). Faultlines, Familiarity, Communication: Predictors and Moderators of Team Success in Escape Rooms. Small Group Research, 0(0). https://doi.org/10.1177/10464964231183456
We contribute to faultline research by identifying familiarity and cross-subgroup communication as potential moderators in the relationship between diversity faultline and team performance. We employ a novel experimental design utilizing escape rooms as a noninterventional social laboratory, enabling us to capture real-time interactions among 40 teams engaged in problem-solving activities. We find that team familiarity has a negative influence and a suppression effect on success. Faultline affects team success negatively when faultline-induced subgroups do not communicate enough with each other. Our work contributes to a better understanding of complex processes and interdependencies that lead to team success or failure.